PAYGATE TERMS & CONDITIONS

  1. Detailed description of goods and/or services 
    Sutherland High is a business in the Education industry that.
  2. Delivery policy
    Subject to availability and receipt of payment, requests will be processed within 2 days.  (for e.g. booking number / booking voucher etc. and must mention the use of courier and/or postal services and associated costs, if applicable.)
  3. Export restriction (Optional)
    The offering on this website is available to South African clients only.
  4. Return and Refunds policy
    The provision of goods and services by Sutherland High is subject to availability. In cases of unavailability, Sutherland High will refund the client in full within 30 days. (If appropriate – provide details of your policy regarding damaged goods. Also mention guarantees, warranties, etc.)
  5. Customer Privacy policy 
    Sutherland High shall take all reasonable steps to protect the personal information of users. For the purpose of this clause, "personal information" shall be defined as detailed in the Promotion of Access to Information Act 2 of 2000 (PAIA). The PAIA may be downloaded from: http://www.polity.org.za/attachment.php?aa_id=3569
  6. Payment options accepted
    Payment may be made via Visa, MasterCard, Diners or American Express Cards or by bank transfer into the Sutherland High bank account, the details of which will be provided on request.
  7. Card acquiring and security
    Card transactions will be acquired for Sutherland High via PayGate (Pty) Ltd who are the approved payment gateway for all South African
    Acquiring Banks. DPO PayGate uses the strictest form of encryption, namely Secure Socket Layer 3 (SSL3) and no Card details are stored on     the website. Users may go to www.paygate.co.za to view their security certificate and security policy.
  8. Customer details separate from card details
    Customer details will be stored by Sutherland High separately from card details which are entered by the client on DPO PayGate’s secure site. For more detail on DPO PayGate refer to www.paygate.co.za.
  9. Merchant Outlet country and transaction currency
    The merchant outlet country at the time of presenting payment options to the cardholder is South Africa. Transaction currency is South African Rand (ZAR).
  10. 10. Responsibility
    Sutherland High takes responsibility for all aspects relating to the transaction including sale of goods and services sold on this website, customer service and support, dispute resolution and delivery of goods.
  11. Country of domicile
    This website is governed by the laws of South Africa and Sutherland High chooses as its domicilium citandi et executandi for all purposes under this agreement, whether in respect of court process, notice, or other documents or communication of whatsoever nature 1333 Willem Botha Dr, Eldoraigne, 0157.
  12. Variation
    Sutherland High may, in its sole discretion, change this agreement or any part thereof at any time without notice.
  13. Company information
    This website is run by Digital Zoo (Pty) Ltd (sole trader / private company / close corporation) based in South Africa trading as Digital Zoo and with registration number 2015/022298/01 and GHC Maartens (Director(s)/Member(s)/Owner(s)).
  14. Sutherland High contact details
    Company Physical Address: 1333 Willem Botha Street, Eldoraigne, Centurion, 0157
    Email: shs@sutherlandhs.co.za
    Telephone: 012 658 5880